Flexi dialer software

Flexi dialer software by Qolsa Smartsyst is a versatile calling platform designed to help sales, support, and service teams reach more customers with less effort. It streamlines outbound and inbound calling, automates routine tasks, and delivers real-time insights so managers can coach effectively and optimize performance. With an intuitive agent workspace and flexible configuration, Flexi Dialer scales from small teams to enterprise deployments while supporting your compliance and security requirements.

Key capabilities:

• Multiple dialing modes: predictive, power, progressive, preview, and manual
• Smart pacing, call queuing, answering machine detection, and callback scheduling
• Campaign and list management with segmentation, prioritization, and retry rules
• Local presence and time zone–aware scheduling to improve connection rates
• Agent tools: dynamic scripts, disposition codes, notes, and after-call work
• Inbound features: IVR options and skills-based routing
• Quality assurance: call recording, live monitoring, whisper, and barge
• Analytics and reporting: real-time dashboards, KPIs, and exportable reports
• Integrations: click-to-call, CRM and help desk connectivity, APIs, and webhooks
• Security and governance: role-based access controls, audit trails, and encryption in transit
• Compliance-friendly controls, including DNC list management and suppression windows
• SIP-compatible softphone support and flexible deployment options

Benefits:

• Increase agent productivity and contact rates
• Shorten ramp time with a clean, guided interface
• Improve customer experience with smarter routing and timely follow-ups
• Make data-driven decisions with clear, actionable analytics

Flexi Dialer Software gives your team the tools to run efficient, compliant, and results-focused calling operations—backed by Qolsa Smartsyst’s expertise and support.

Flexi dialer software is developed by Qolsa Smartsyst and is used by 12 users of Software Informer. The names of program executable files are flexi modem dialer.exe, FlexiQSS.exe. This particular product is not fit to be reviewed by our informers.

You can check GMS Dialer, Net2Phone SIP Dialer, Phone Dialer Pro and other related programs like Alap Dialer at the "download" section.